FAQ

Questions about working with BeneFitness, answered

Everything we do is à la carte. Book one class series, one InBody day, a set of renderings or a single piece of equipment, or bring us in to design the gym, equip it and fill it with classes.

How we work

Do we have to hire you for everything?

No. Everything we do is à la carte. Hire us for one service, a few, or the whole project: on-site classes only, a single wellness seminar or InBody day, gym design only, 3D renderings only, or equipment and flooring only. Or bring us in end-to-end. Most clients start with one service and add more when they’re ready.

What makes BeneFitness different?

We’re one of the few teams that can design a fitness center, supply and install the equipment and flooring, and then run the classes in it. You never have to use all of it, but if you want it, you don’t have to coordinate separate vendors.

Can we start small?

Yes. There’s no minimum commitment for on-site programs. Start with a couple of classes a week or a one-time event and grow from there. Equipment projects can be a single piece or a full facility.

Where do you work?

We’re headquartered in Portland, Oregon, and have run programs in Oregon, Washington, California and Illinois since 2009. On-site wellness programs run across the West Coast and nationwide, and gym design and equipment projects run nationwide.

How much does it cost?

Every program and project is scoped individually, based on your space, schedule and goals. Tell us what you’re thinking and we’ll send pricing.

How do we get started?

Send us a note through our contact page with a little about your building or project. We’ll follow up by email to set up a call.

On-site corporate wellness

What does a BeneFitness corporate wellness program include?

Whatever you choose. Programs can include on-site fitness classes, wellness seminars, fitness challenges, InBody body composition scans, small group training and full program management (scheduling, attendance tracking and monthly reporting). Pick one or combine them. See our corporate wellness programs.

Who pays for the classes?

The building or company covers the cost. Classes are always free for employees and tenants.

Are your instructors employees or contractors?

Every instructor is a BeneFitness employee: nationally certified, insured under our policy and held to our standards. That means real liability protection for your building.

What happens when an instructor is sick or on vacation?

We keep a bench of qualified substitutes, so classes go on instead of being cancelled.

What kinds of classes do you offer?

More than 20 formats, including yoga, indoor cycling, HIIT, strength training, Pilates, barre, TRX, kettlebells and recovery, in 30- or 60-minute sessions.

Our people aren’t “fitness people.” Will they feel out of place?

No. Our senior instructors specialize in beginners. The only goal is to show up, do what you can and have fun.

Do we need a gym to have on-site classes?

No. Many classes run in a conference room, lobby, rooftop or outdoor space with equipment we bring. If you’d like a dedicated fitness room, we can design and equip one, as a separate project or alongside your classes.

Do you offer InBody scans?

Yes. On-site InBody scans give employees a clear snapshot of their body composition, and they’re one of our most popular events. Many buildings bring us back quarterly so people can track their progress. More on on-site InBody scans.

Can wellness seminars be virtual?

Yes. Seminars on topics like nutrition, foam rolling, functional movement and mental health are available in person, on Zoom or recorded for on-demand viewing.

Gym design, equipment & flooring

Can we hire you just for 3D renderings?

Yes. Owners, developers and architects often bring us in only for photorealistic renderings to approve a design or support pre-leasing and marketing. See the portfolio.

Do you sell one equipment brand?

No. We’re brand-agnostic and recommend the commercial gym equipment that fits your space, users and budget.

Do you install gym equipment?

Yes. We work with certified technicians who have been installing and servicing commercial fitness equipment for more than 20 years. They handle assembly, placement and setup to the layout, so it’s done right the first time.

Do you install gym flooring?

Yes. We use certified flooring installers and work in close partnership with the flooring manufacturers, so every floor, from rubber gym flooring to custom turf, is specified and installed the way the manufacturer intends. Flooring is scheduled in sequence with equipment delivery.

Do you offer preventive maintenance?

Yes. Scheduled preventive maintenance catches issues before they become problems, extends equipment life and reduces costly repairs. When something does break, we dispatch certified technicians to diagnose and repair it.

What about warranties?

Equipment and flooring both come with full warranty coverage, and we provide full warranty service on both. We file the claims, coordinate parts and send the technician or installer, so you never have to chase a manufacturer’s support line.

Do you service equipment after the sale?

Yes. Equipment and flooring you buy through BeneFitness comes with ongoing support: certified installation, preventive maintenance, repairs and full warranty service, so you never have to chase a manufacturer’s support line.

Can we buy equipment or flooring without installation or a service plan?

Yes. Equipment, flooring, installation and maintenance are all à la carte. Take the full package or only the pieces you need. Some manufacturer warranties require certified installation; we’ll tell you up front if that applies.

Where do your technicians work?

Installation, maintenance and repair service is based in the Pacific Northwest. For projects anywhere else in the country, we coordinate equipment sales, delivery and installation. See commercial gym equipment in Oregon and Washington.

Do you work with our architect and interior designer?

Yes. We provide layouts, equipment specifications and flooring details that fit into their drawings and finishes.

When should we bring in a gym designer?

As early as possible. Early involvement lets us shape ceiling heights, power and data, flooring build-up and window placement. We also redesign and refresh existing fitness rooms. More on our gym design consulting.

What kinds of facilities do you design?

Health clubs, university performance centers, apartment and multifamily fitness centers, corporate gyms and wellness clubs. See our case studies.

What we do

One partner if you want it, one service if you don’t

Still have a question?

Tell us about your building or project and we’ll get back to you by email.

Contact us